The RepCheckup tool is expansive and designed to search the web for the most important business review profiles. However, sometimes mistakes happen.
Some businesses have similar business names, or there may be multiple locations of a business chain, that can cause a profile to go under the radar or have an incorrect profile appear instead.
We always recommend that account managers pay close attention to the profiles they agree to monitor and to swap out the profiles that appear incorrectly. If a profile doesn’t appear at all, you can manually enter this information in order to successfully monitor that profile.