RepCheckup Help
  • Help Desk
  • Contact Support
  • 1-800-818-7199
  • Back to RepCheckup

Help Desk

Getting Started

  • How to create an organization
  • How to edit an existing location
  • How to create a new location

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Messaging

  • How to send a single email requests (Reviews and Surveys)
  • How to send bulk email requests (Reviews and Surveys)
  • How to send a single text message requests (reviews and surveys)
  • How to send bulk text message requests (reviews and surveys)
  • How to edit a message template

View All 6

Monitoring

  • How to resolve a new online review
  • How to filter, sort, and view your online reviews
  • How to manually add new review profiles to be monitored
  • How to manually update a review profile being monitored

View All 4

RapidResponse

  • How to install RapidResponse Chrome Extension
  • How to add new online review responses
  • How to edit existing online review responses

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Account Settings

  • How to add a user to an organization
  • How to add a user to a location
  • How to add / update credit card details
  • How to delete a location
  • How to delete an organization

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FAQs

  • Why can’t I send out text messages?
  • Why didn’t the system automatically find my profile?
  • How often does the system update?
  • Can you respond to reviews for me?

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Surveys

  • Do I get to pick what survey I send out?
  • How can I see what a survey looks like before I send it?
  • What’s the Health Survey?
  • What’s the Generic Survey?
  • What’s the Recommended Survey?

View All 6


RepCheckup Help
  • Help Desk
  • Contact Support
  • 1-800-818-7199
  • Back to RepCheckup